Returns and Exchanges

You can send your item back for a Refund [refunds only accepted 30 days from the ship date and does not include initial shipping charges] or Exchange [buyer responsible for shipping]. You must first send your piece back or if you prefer, after you've purchased your correct size. I don't charge for the work involved with creating a new piece, however I do ask for the shipping labels to be the buyer's responsibility. 

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EXCHANGE INSTRUCTIONS

If the piece is undamaged, you may exchange it HERE, or if using your own label, use the provided return address below. When sending your jewelry back, include the order number and pack it in a similar way you received it by padding the parcel or if you saved the box it came in, using this with a sleeve. This will help insure it doesn't get damaged in transit.

Once I receive your returned jewelry, I will contact you. If there is a discretion with a design exchange, it will entail a straight exchange or may include a partial refund or upgrade in expense depending on the jewelry you desire. 

If you need a recap on sizing, you may find my tutorial HERE as a refresher. 

EXCHANGE RETURN ADDRESS

Meliloo Exchanges 

16901 Indigo Ln

Sunriver, OR 97707

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